Posts Tagged 'groups'

BigTent launches Coach Corner

Published November 9, 2009 Big Features 2 Comments
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Coach Corner icon

Great news for everyone starting groups on BigTent! We just launched our Coach Corner, which is designed to help you learn the ropes for managing your group on our site.

The Coach Corner contains live, recorded, and printed resources to train both your leadership team and your members.  Sign up for a web training session with expert Community Coach, Jaine, check out a series of videos to make sure you’ve done everything necessary to set up your group, or download helpful guides for transitioning to BigTent.

We plan on making frequent Coach Corner updates to keep pace with new features and site growth, so be sure to check back frequently for new content. We look forward to seeing more of your groups on BigTent!

Best,

Rufus and the BigTent team

Follow us on Twitter: http://www.twitter.com/bigtentgroups

New at BigTent: membership management, enrollment upgrades

Published September 14, 2009 Big Features 2 Comments
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Now it’s even easier to sign up members and manage their information in your BigTent groups:

Member manage page. This new addition your group’s Manage area enables you to navigate all the ins and outs of the membership process. You can change membership types and end dates, suspend or remove members, and create exceptions to your group renewal rules.

For example, let’s say Helene enjoyed her trial membership and upgraded early to a full membership. In just a few clicks, you can make this change in your group records:

manage group members on BigTent

manage group members on BigTent

Revised enrollment process. We’ve shortened the number of steps it takes for a new member to join your group, and we’ve made things more familiar by adding your group name and logo to every sign up page.

join a group on BigTent

We hope these changes, in addition to our new support for international time zones and group subscription changes via email, help you connect with your trusted communities. We want to hear from you — please feel free to share any questions or feedback you have.

Best,

Michelle  & the BigTent team

Follow us on Twitter: www.twitter.com/bigtentgroups