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New at BigTent: membership management, enrollment upgrades

Published September 14, 2009 Big Features 2 Comments
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Now it’s even easier to sign up members and manage their information in your BigTent groups:

Member manage page. This new addition your group’s Manage area enables you to navigate all the ins and outs of the membership process. You can change membership types and end dates, suspend or remove members, and create exceptions to your group renewal rules.

For example, let’s say Helene enjoyed her trial membership and upgraded early to a full membership. In just a few clicks, you can make this change in your group records:

manage group members on BigTent

manage group members on BigTent

Revised enrollment process. We’ve shortened the number of steps it takes for a new member to join your group, and we’ve made things more familiar by adding your group name and logo to every sign up page.

join a group on BigTent

We hope these changes, in addition to our new support for international time zones and group subscription changes via email, help you connect with your trusted communities. We want to hear from you — please feel free to share any questions or feedback you have.

Best,

Michelle  & the BigTent team

Follow us on Twitter: www.twitter.com/bigtentgroups

Join our FREE webinar: How to Engage Your Group

Published August 24, 2009 Big Features 1 Comment
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BigTent webinar: How to Engage Your Group

Hello again, awesome admins and community leaders!

I’m pleased to announce that our last webinar was a huge success, drawing over 40 group leaders from across the country. To continue the conversation, we’re hosting another free session on Thursday, September 10, to share best practices for engaging your group.

During this webinar, I’ll share 10 tips and tricks on how to increase online and in-person participation for your group. We’ll discuss how to nurture your members’ interests, how to keep members logging into your group site, and more.

Here are the details:

How to Engage Your Group
Thursday, September 10 @ 9 am Pacific/12 pm Eastern
Register for FREE: bigtent.webex.com – click on “How to Engage Your Group”

I have used the tips covered in this webinar to get members active and participating in my own group, Moms and Tots San Diego (www.bigtent.com/groups/mtsd) . I have also partnered and shared best practices with over 3,000 groups on BigTent.

Please let me know if you have any questions or would like more information. I hope you can attend!

Best,

Jaine, BigTent Community Coach since 2007

Follow us on Twitter: www.twitter.com/bigtentgroups

Happy BigTent-iversary, MPOMC!

Published August 14, 2009 Big Features Leave a Comment
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This week, BigTent celebrates the third anniversary of bringing on our first group, Marin Parents of Multiples Club (MPOMC). On August 13, 2006, BigTent issued over 100 invitations for members of the Northern California parenting club to join the site.

BigTent had just finished its original product definition when MPOMC called for help.

the original BigTent

“The person who managed our club account couldn’t remember the Yahoo! Groups password that had been set up, and we were locked out of our account,” says Jenn Hagerman, former Co-President of MPOMC. “Luckily for us, I knew Laney [Whitcanack] and that she was getting BigTent up and running. The timing was perfect, and we were thrilled to partner with BigTent as we moved more of our programs online.”

As an early employee of BigTent, I look back fondly on the time our team spent sheperding MPOMC members onto our site. I recall sending personal email follow ups to each member, explaining a bit about BigTent and the need to finish activating one’s club membership online.

Among the many key learnings of moving over our inaugural group, the need for browser compatibility testing became readily apparent when our site layout wouldn’t display on Internet Explorer for Mac. We quickly put up signposts, recommending that users stick to Firefox, Internet Explorer, or Safari when using BigTent.

Luckily, the browser fix paved the way to much smoother sailing.

“One of the most memorable parts of switching to BigTent was getting email from members about how easy it was to sign up and thanking the club for finding such a great tool to support it,” says Jenn.

Hats off to MPOMC for taking the plunge with technology. We’re proud that you call BigTent your online home!

Best,

Mia & the BigTent team

BigTent reminds you: Celebrate Mom with flowers!

Published April 29, 2009 Big Features 2 Comments
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proflowers

In a continuation of our partnership with ProFlowers, we are providing two new exclusive Mother’s Day (May 10th) offers to the BigTent community. If you’re still deciding what to get your mom for Mother’s Day, these are a great option.

Speaking from personal experience, I just sent tulips to my mom for the first time last month for her birthday via ProFlowers and I instantly rocketed into “favorite kid” status :)

Click on one of the two links below to take advantage of these offers.

Save $10 on Mom’s Delight, plus get a FREE Green Vase, $29.99!

Buy 12 Assorted Mother’s Day Roses + 12 FREE + FREE Vase, $29.99!

Feel free share to these links with the members of your BigTent groups. And for you moms out there – you can also pass these links onto your kids or significant others as a subtle hint :)

Best,

- Rufus and the BigTent Team

minirufus

BigTent and Compass partner to offer life coaching

Published December 8, 2008 Big Culture 4 Comments
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BigTent and Compass partner to offer life coaching

BigTent has partnered with Kimberly Fulcher to offer a unique “Get organized in 2009″ opportunity to group leaders who migrate their group to BigTent, start a new group on BigTent, or grow their existing BigTent group by January 31st, 2009.  Life and business coaching expert, Kim is the founder, president and CEO of Compass Life and Business Designs (www.mylifecompass.com), a personal development company and community for women.

Coaching for Leaders: Compass Coaching Network will provide a month’s membership free to the leader of any new BigTent group that grows by 10 or more members by January 31st. Each month, Compass Coaching Network helps members with the common challenges they face every day. This online service will help you get inspired and make real improvements in your life in less than 10 minutes a day. Get empowered through coaching, and connect with other people like you who want to enjoy their life!

Grand Prize: Any group leader who migrates their group to BigTent, starts a new group on BigTent, or grows their existing BigTent by January 31st will also be entered in a drawing to win a free “life makeover” valued at $1,500. The winner will receive three personal coaching sessions with a professionally trained coach and a signed copy “Remodel Your Reality,” Kim’s recently published book. Reclaim your confidence. Redefine balance. Go for your dreams. You can do all of these things working with a Compass Coach!

To Enter: Complete these three steps to be entered into the promotion.

  1. Migrate a group to BigTent, start a new group on BigTent, or grow your existing BigTent group.
  2. Get at least 10 new people to join your BigTent group by January 31st.
  3. Send an email to promo@bigtent.com with the name of your BigTent group.

The winner of the grand prize will be selected at random during the first week of February.

Good Luck!

- The BigTent Team

Big Tent becomes BigTent

Published October 17, 2008 Big Culture 1 Comment
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In the next couple of weeks, you’ll start to see things getting a little closer around here. We’re officially condensing our name from two words to one, BigTent.

Why the change? If you do a little Web search for “big tent,” you’ll find results for media venues, political parties, advertising agencies, bookstores and more. Plus, there’s the occasional person who wonders if we sell party or camping tents.

We live in a virtual Tent

We don’t sell tents, but we do provide free management tools for your family-friendly community group. And rest assured, our Tent fits more than 4-6 people, so come on in!

-Mia and the BigTent team

P.S. Yes, we really will delete the hundreds of spaces between “Big” and “Tent” all over our pages. If you see any renegade spaces, let us know. :-)

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