It’s that time of the year again for you to weigh in on how we can improve our Customer Support, help resources, and our communications to you. We strive to provide the best Customer Support out there for trusted community groups so please let us know how we can make our service even better for you.
We’ve created a quick survey that will only take a few minutes to complete. As a thank you for providing your feedback, you can enter to win one of two $25 Amazon.com at the end of the survey. Take the survey here:
Thank you! Please let us know if you have any questions by leaving us a comment.
Cheers!
The BigTent Team
The feature that frustrates me about Big Tent and some other sites is that the ‘subject’ info in my email box does not tell me WHO wrote the newsletter I am receiving. The customer utilizing your service should get credit for their work – in advance of my opening the email.
What can you suggest they do so we know who the email is actually from vs. the way they currently are delivered?
I am sorry to be unhappy with the new ‘FLylady’ world. I am not very good at the computer except for E-mails and such. So not being able to go to the ‘Flylady’ website is frustrating. I usually give up without getting anywhere. Can I be the only one with such a problem??
Thank you.
I love to write comments, but I never see them?
Why is that?
I thought i was the only one !! I’m bedridden, for now and WWAYY behind everyone else!! but I’m still trying!!
It takes me 30 min to get out of bed, so instead of 15 min projects, I do one shelf or 1/2 on the way to the bathroom. t this rate its slow, but as long as I cn see improvement, its ok hang in there Gail, We, you and I cn do this!!
i can never get in to the sight. I liked fly lady where I got up dates every day.
When I tried to get in to big tent it said fly lady does not exsist. It also said there was no such e-mail address for me. I know better because I used it all the time for fly Lady. Finally I just quet trying. It is to heard to use. My husband tried to get big tent to work he was so flustrated he gave up to. Thank You. Please bring fly lady back!
@ Joie – Your group uses the News to send out messages to the group. The author is given the option to post it from themselves or using the group name. It sounds like the author has selected to not use their own name.
@ Gail I’m sorry you are not able to access the flylady’s site. If you send an email to support@bigtent.com our Support Team would be happy to assist you with being able to log onto the site.
@Sheri- Comments posted to the Flylady’s News posts are not sent out. You would want to log onto the site to view or post comments. Feel free to send an email to support@bigtent.com if that doesn’t answer your question.
@ Ruby To join the FlyLady BigTent group, please visit: http://www.bigtent.com/groups/flylady Click the “Sign Up” button and enter your name and email address. You’ll receive an email with a link to start your enrollment.
Please bring Flylady back. I don’t get this big tent thing at all!
Hey BigTenters!
Thank you to everyone who participated in the Customer Support Survey! Your comments were very helpful and insightful, and we definitely will be taking them into consideration.
Now, it’s time to announce the winners of the Amazon gift cards: Congratulations to Janice B. and Elizabeth N! We will be contacting you shortly for your address to send your gift cards.
Again, thank you to everyone who participated in the survey! Your comments will help us further improve our Customer Service.
-Katherine @ BigTent
@Jewette Have you checked out the Flylady’s website? http://www.flylady.net/ They also have a great getting started page http://www.flylady.net/pages/get_started_1.asp You can also contact the Flylady’s support team by going to http://www.flylady.net/pages/Contact.asp
Hope these ideas help,
Diane
I have tried to join Flylady.net and received the e-mail telling me to click on the link.
The link didn’t work. Then I copied and pasted the link, as it said I could, but that didn’t work either.
I received a message saying web page not found.
Thanks for any help.
Thanks
Bernie
bahhan75ey@verizpn.net