New BigTent Help area arrives!


Our new Help home is here! Check it out by clicking here or sign in to BigTent, click “help” and then click on “Search our Help area.”

Here are a few changes from our last Help center:

- Cases are called “Requests.”
- FAQs are categorized by feature.
- The Help area & support emails have an updated look.

Here is what is staying the same:
- You can still submit requests through the web or via email.
- We’ll still respond to you within 3 business days or less (or 1 business day for new users and Premium Support members).
- You can view your previously submitted cases in your “existing request” queue. If you notice missing information from your old cases, it will be updated in the next few days.

We hope you’ll find the new Help area intuitive and easy to use. If you have any questions or feedback about the new Help area, please leave us a comment or submit a request in our Help area.

All the best,
The BigTent Team

Follow us on Twitter: http://twitter.com/bigtentgroups

3 Responses to “New BigTent Help area arrives!”


  1. 1 Donna Klundt May 1, 2010 at 5:58 am

    I am 74 years old and the great procrastinatore. I know I have a lot to do and didn’t know where to start. Well, I’ve found I can get a lot done in 15 minutes and since joining FlyLady I’ve gotten rid of a lot of stuff. And you can always find the 15 minutes some time during the day. I used to put things off because I was going to have to babysit the grandkids that day or I had an appointment. Surely didn’t want to start something and not finish it so I just closed the doors. Now I am at least making a dent and after 74 years you collect a lot of junk or treasures to be given away and alot to give to the waste basket too. I too have bad back problems but 15 minutes doesn’t hurt me and if it does I can sit or whatever for a bit until it eases up again and try again. I am trying to apply the same for my outside work also.
    Thanks Fly Lady and also those who make comments.

  2. 2 Louise Harris May 3, 2010 at 2:24 pm

    Well hello Donna, first time I’ve seen someone else from my age group. I’m amazed at how much fun this is !!
    I was born 73 years ago.
    Lost 45 lbs and am very excited/ pulled out a lot of clothes that look great. I had a hip replacement so don’t get around a lot. Please reply/ I hope to talk with you soon.

    adios Louise

  3. 3 Kathryn01 May 17, 2010 at 6:30 am

    please cancel my membership. I cannot join at this time. Thank you.


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