To provide your members with more control over how they receive emails from your group’s forum, we’ve introduced a new email option: a topics-only daily digest!
This new digest is ideal for groups who have a high volume of forum messages and have members who only want a few emails a day from the group. Here is a quick summary of details:
- You can choose to receive the topics-only daily digest by going to settings > email options. Then find the forum setting you want to change and set it to “Email daily message digest (topics only).”
- The topics-only daily digest will be sent after 25 new topics have been posted to the group, or at the end of the day, whichever comes first.
-Similar to the topics & comments digest, there are links to view the full discussion thread on BigTent, send a group-wide response to the topic, or contact the topic author directly.
- The topics & comments daily digest is still an option. This option is still the default for new members joining your group.
We hope your members find this new email option helpful. If you have any question please contact us by clicking “help” on any BigTent page and choosing “Submit a support case.”
Happy New Year!
Best,
Mary Ann & the BigTent Team
I am a member of a BigTent community and have opted to receive the Topics + comments “daily digest.” However, it isn’t truly a daily digest… I’m receiving up to 5 or 6 “digests” a day and it’s getting bothersome to receive so many. I really would prefer to scan a single e-mail once a day.
Could you please consider implementing a true daily digest without the 25max message limit? Or could you consider increasing the number to 100 or so?
Thanks,
Julie
Hi Julie,
Thank you for your feedback. Given the high volume of messages your group is generating, you may want to switch your email settings to one of two options:
1. Topics only digest – this will exclude comments from your digest emails.
2. Summarize in Blink (and opt to get your Blink daily) – this will tell you the total number of messages generated in the forums, and will highlight a few select topics.
Hope this helps you reduce the amount of email you receive. Let us know if you have any other questions or feedback.
Best,
Mia @ BigTent