This week, BigTent celebrates the third anniversary of bringing on our first group, Marin Parents of Multiples Club (MPOMC). On August 13, 2006, BigTent issued over 100 invitations for members of the Northern California parenting club to join the site.
BigTent had just finished its original product definition when MPOMC called for help.
“The person who managed our club account couldn’t remember the Yahoo! Groups password that had been set up, and we were locked out of our account,” says Jenn Hagerman, former Co-President of MPOMC. “Luckily for us, I knew Laney [Whitcanack] and that she was getting BigTent up and running. The timing was perfect, and we were thrilled to partner with BigTent as we moved more of our programs online.”
As an early employee of BigTent, I look back fondly on the time our team spent sheperding MPOMC members onto our site. I recall sending personal email follow ups to each member, explaining a bit about BigTent and the need to finish activating one’s club membership online.
Among the many key learnings of moving over our inaugural group, the need for browser compatibility testing became readily apparent when our site layout wouldn’t display on Internet Explorer for Mac. We quickly put up signposts, recommending that users stick to Firefox, Internet Explorer, or Safari when using BigTent.
Luckily, the browser fix paved the way to much smoother sailing.
“One of the most memorable parts of switching to BigTent was getting email from members about how easy it was to sign up and thanking the club for finding such a great tool to support it,” says Jenn.
Hats off to MPOMC for taking the plunge with technology. We’re proud that you call BigTent your online home!
Best,
Mia & the BigTent team
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